why my ableton packs are greyed out


I just noticed after trying to load some sounds in my session that all my ableton packs are greyed out.
I also notice when I try to open it through Finder terminal opens up and says file is not found. Any idea what could have happened? I'm thinking the files that are associated with the ableton packs got corrupted on my external HD.
p.s. I have a screenshot, but can't seem to find out how to attach pictures on this stupid new website layout


The Empireal Formula 5 years ago | 0 comments

4 answers

  • [stm] Ableton staff
    103 answers
    116 votes received
    1 vote

    I'd suggest to try to re-download the Packs. It seems that something is wrong with the files themselves. 

    5 years ago | 0 comments
  • Shokol8
    4 answers
    3 votes received
    1 vote

    I have try to re-locate the packs from live preference library, they are in user/name/music/ableton/factory packs, but they still appear in grey, well the thing ,is , if I have to redownload them, there is some not from ableton, I don't know if I have the invoice somewhere, that is a bit annoying to check with every site, if they can find me in their files :-/

    4 years ago | 0 comments
  • FransiscoTheMan
    2 answers
    2 votes received
    1 vote

    Same problem here


    3 years ago | 0 comments
  • [daw] Ableton staff
    202 answers
    237 votes received
    1 vote

    Hi there, 

    Please have a look into this article: 


    Hope it helps, 


    3 years ago | 1 comment

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