Contact Us

Customer Support

We are currently dealing with a high number of support requests; therefore, our response time might be higher than expected. We ask for your patience and that you do not send multiple requests about the same issue; will get back to you as soon as possible. 

Sales support
Answers to many questions about orders, installing and authorizing Live, and other similar topics can be found in our Help Center

Get in touch with us if you’ve got some questions before you buy a product, or if you need help with your order, license or the authorisation process.

Submit your sales questions

Technical support
Troubleshooting for most common issues such as crashing and plug-in problems can be found in our Help Center.

Still need help with setting up or other technical issues?

Submit your technical support request

Developer support
Your product is not working properly within Ableton Live?

Submit your developer support request

General inquiries

Schönhauser Allee 6-7
10119 Berlin, Germany


Phone: +49 30 568 39440

US Team

Ableton Inc.
36 W. Colorado Blvd. Suite 300
Pasadena, CA 91105, USA

To reach our customer service and technical support team, please visit our Help section.

Special inquiries

Events and Sponsoring

Distributor/Dealer Inquiries

Public Relations