Hi all, 

last week I have installed a motu ultralite mkIII on my pc. 

At the beginning I had no problem. I worked for hours without any trouble but then, suddenly I had this "runtime error" ... now it happened 5 times and looks like it is getting worst. 


any help is welcome 






hatefish 6 years ago | 0 comments

1 answer

  • Dennis DeSantis Ableton staff
    33 answers
    203 votes received
    2 votes

    The first step is to try to isolate the problem. Can you duplicate the error when using the ultralite with other audio apps? Can you duplicate the error while using Live without the ultralite (perhaps with another audio interface?)

    Also, does the error message look like a Live dialog box or a Windows dialog box?

    Are you sure you're using the most up-to-date drivers from MOTU?

    If you continue to have issues, I would recommend contacting either Ableton or MOTU support:

    6 years ago | 1 comment

You need to be logged in, have a Live license, and have a username set in your account to be able to answer questions.

Answers is a new product and we'd like to hear your wishes, problems or ideas.