Midi Ports / Launchpad in Red

When I try to add my Novation Launchpad as a midi device. In the preferences under midi port my in and out devices are red (*see screen shot below). Ableton does not seem to recognize any midi from the Launchpad either. I would assume there is some kind of usb conflict? As this is a usb device. Whats strange is Ableton recognizes the device however it is red instead of black.  Any clarification as to how I can get the launchpad to work normally is appreciated. 

[Screenshot]
http://imgur.com/MaOseQe

One follower

DLG 2 months ago | 0 comments

You need to be logged in, have a Live license, and have a username set in your account to be able to answer questions.

Answers is a new product and we'd like to hear your wishes, problems or ideas.