MIDI controllers still freezing at random mid-session.

Have posted this before, posting again because I've tried a few things since first posting (such as fgsfds getting a new logic board) and still having exactly the same problem. Would really appreciate some help here!

Running Ableton Live 9 Standard on a late 2013 15" macbook pro, and have a launchpad, launchcontrol, Akai MPD32 and Arturia Keylab 49 all running through a powered USB hub (why apple only gave a high-end laptop two USB ports is beyond me). all MIDI controllers will be fine for about 5 minutes or so, then either one of them, or all of them will freeze randomly. none of the buttons flash when pressed on the launchpad, rotaries on the launch control cease to affect anything, little MIDI light on the top right of ableton's UI doesn't respond, etc etc. The only short-term fix i've found is unplugging them all one-by-one, then plugging them back in again - and even then this only fixes the problem for another 5 minutes. Could probably get away with this while performing but it's increasingly becoming disruptive and incredibly frustrating when jamming with ideas and recording.

Have considered, tried and ruled out the following:

  • preference.cfg file may have been an issue, deleted it via the help menu (or at least attempting to find it myself since the help menu no longer seems to list an option for viewing the preference folder, contrary to what some people suggested to me) - this did not solve the problem.
  • having multiple controllers plugged into my [powered] USB hub might have been an issue, tried running a session with just the launchpad and launchcontrol plugged directly into my macbook - this did not solve the problem.
  • the macbook itself might have been at fault, went as far as taking it to the apple store, having the logic board replaced, clean-installing everything etc - this did not solve the problem either.
  • bluetooth might have been clashing with something or other. it wasn't.
  • There is a possiblity having too many controllers routed into one USB port via the hub could have been using up too much power or otherwise overloading the USB bus. Tried disconnecting a couple. Nope.

I really bloody hope there is something I haven't tried yet, because if I don't get any ideas within the next hour my laptop is well on its way to making best friends with my bedroom wall.

 

9 answers

  • byzo
    contribution
    1 answer
    3 votes received
    3 votes

    You're not alone.

    I'm having the same issue when I add Launchcontrol to my controller mix. It locks up for no reason.

    If I figure out what's happening I'll post the fix here.

    2 years ago | 0 comments
  • pereira.frederico
    contribution
    1 answer
    3 votes received
    3 votes

    Same issue here....

    Running only one launchpad mk2...freezes within 10 minutes...plug and unplug usb solves it for another 10 minutes or so...

    my usb ports are regular usb 3.o of a mid 2012 macbook pro.

    Running live 9.6.1 on el capitan.

    Any tips??

    5 months ago | 0 comments
  • roncey
    contribution
    1 answer
    2 votes received
    2 votes

    I also have this problem with Launch Control freezing, almost immediately after starting a session. Driving me nuts!

    Need a solution!

    2 years ago | 0 comments
  • S.Rueckwardt
    contribution
    45 answers
    43 votes received
    1 vote

    Hi,first try it without Automape runs in the backround ..
    (I know Launch control & Pad Have now no automape function) but in my case it helps so a lot .. Its so weak this Automape Software

    and then I use a Manual mapping
    and then I bring my controller Buttons faders and knobs on
    different midichannels .

    But I Don t know Launch Pad & Control have a Editor for this
    .the same Problem how Akai APC or Ableton Push ...
    Behringer Bcr or Bcf or Korg nano control for example are much better have a Editor ...and cost less ..


    And doesn't allign more then one controller session navigation box one top of each other .
    Thats protects my setup for jumping midi value's



    Wfg S.R.

    2 years ago | 0 comments
  • Anonymous Resolutions
    contribution
    1 answer
    1 vote received
    1 vote

      I believe I have found the reason for our mutual problems. I have a brand new notebook PC but I have been experiencing exactly the same problems you are describing.

      In my case, the issues seem to have been caused by the Thunderbolt usb interface. Two of my four usb 3.0 ports are Thunderbolt, and when using Launchpad-S and Launchcontrol together (and possibly separate) they freeze. While Thunderbolt is new to PCs, it's much more common on Macs. It also causes an endless feedback loop/light show when the computer is turned off or asleep.

    There is does seem to be a solution to this problem. Just don't use the usb ports that have Thunderbolt on them (if this is even an option for you). Luckily, only two of my four usb 3.0 ports have it. I've contacted Novation about the problem...but don't expect a solution, as it appears to be hardware related.

    Hope this helps.

     

    2 years ago | 0 comments
  • lalieenor
    contribution
    1 answer
    1 vote received
    1 vote

    I have the same issue, running Macbook Pro late 2011, 2 ghz intel core i7 . 8 GB 1067mhz ddr3 ram (SSD drive replaced when system failed right before a gig). Have Korg Nano Kontrol and Rig Kontrol 3 pedalboard plugged into 2 usb ports. Works great until they drop out and don't work anymore...usually the pedalboard. They're on different midi channels, chasing this for months. HELP!

    1 year ago | 0 comments
  • wommom
    contribution
    1 answer
    1 vote received
    1 vote

    Same issue. 

    2013 13"  Macbook with i7.

    Running two launchpad pros and a launch control, all of a sudden both launchpads are unresponsive.

    5 months ago | 1 comment
  • rood
    contribution
    1 answer
    1 vote received
    1 vote

    Hey guys,

    I also have a Launchpad Pro and I'm running Ableton on Windows 10.  I just started getting this issue after installing and using the ASIO4ALL driver (NO MORE LATENCY FINALLY). The problem I get, now, is the Launchpad only lasts about 1-2 minutes before freezing.  Once I unplug it and plug it back in, it works fine for another 1-2 minutes.

    I am currently plugged into a USB 3.0 port and this didn't happen before the ASIO4ALL driver.  Sadly, I REALLY need to use that driver as it has practically gotten rid of all lag on my Launchpad inputs.

    Anybody figure out anything?

    2 months ago | 0 comments
  • Sasha Anthony
    contribution
    1 answer
    1 vote received
    1 vote

    I'm having the same problem

    1 month ago | 0 comments

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