Live Freezing wile trying to add new pack

Greetings. Live is freezing every time I try to instal a new pack. I have Live 9 suite running on Yosemite. When I click on pack in my downloads it says Authorizing new products but stays at 0%. When I hit cancel Live crashes. Please help.

MLawson

2 followers

miclaw 1 year ago | 0 comments

1 answer

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    3 answers
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    1 vote

    Hi there, 

    This sounds more like an issue for our support staff, please reach out to them here: 

    https://www.ableton.com/en/help/contact-support/

    Please make sure to include a status report from Live ( help -> get support ). 

    Best, 

    David

    1 year ago | 0 comments

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Answers is a new product and we'd like to hear your wishes, problems or ideas.