Frustrating random crackling in Ableton, doesn't seem to be latency related

I've been having a pretty irritating issue with Ableton where I get this wave of bizarre crackling/static sounds every 5 - 8 minutes or so. It happens when playing through my interface, so mic or guitar/bass signals and it does seem to be exclusive to Ableton, I opened Logic and played for a while through that without issue. I have tried literally EVERYTHING I can think of, including sending my interface (Focusrite 2i4) in for repair - which apparently was not the issue.

I have uploaded a few clips so you can get an idea of what this sounds like:

and

Things I've already tried which it has persisted through:

-adjusting buffer/latency sizes, 64, 128, 256, 512 etc

-running class compliant mode

-plugging into a powered USB hub

-plugging directly into the macbook

-testing with & without phantom power

-unplugging power, and every other peripheral BUT the sound interface -switching cables

-buying a voltage regulator, in addition to the already decent surge protector -disabling all wifi, bluetooth connections from my mac

 

I have a more than capable setup, its as follows:

-Retina Macbook 15" Mavericks 2.7 Ghz i7 quad, 16GB Ram

-250gb SSD with plenty of free space

-Focusrite Scarlett 2i4

 

The only thing which HAS worked was setting up an old M-audio USB interface, I can play & record through that and have never had any static issue, but it is not nearly the quality of the 2i4, doesn't have phantom power and again I sent my 2i4 in for repair where they agreed to swap out the board for me even though they could not replucate the problem. I CAN play/record fine in Logic Pro with the 2i4, so it is not my interface.

Any help would be so appreciated.

14 followers

colurer 2 years ago | 1 comment

8 answers

  • slayczar
    contribution
    1 answer
    3 votes received
    3 votes

    Hello everyone,

    One day I rearranged my studio putting the 2i4 on top of the studio monitors and suddenly the crackles and static appeared for me as well. I never had this problem before moving things around. So I moved my focusrite 2i4 AWAY and BELOW my studio monitors and the problem magically stopped. Needless to say I didn't move it back to test if that indeed was the problem for fear that it will start up again! 

    Hope this helps you with this extremely troublesome problem :)

    Caesar

    10 months ago | 0 comments
  • cReePyLunatic
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    1 answer
    1 vote received
    1 vote

    Same problem here to
    did everything to fix it
    the problem lures deep in ableton

    2 years ago | 1 comment
  • djstory
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    4 answers
    8 votes received
    1 vote

    Sounds very much like the problem I'm having with a fairly new Focusrite 2i4/Ableton Live 9.6. I'm running a macbook pro with 8 gigs of ram. I am working on a song, and get loads of crackles until I disconnect/reconnect the interface. The "D" indicator is not lighting up, so I don't think it's HD dropouts. I have the buffer all the way up. Could just be too many layers in the track? I'm not sure what is causing this weird lo fi glitch.

    8 months ago | 0 comments
  • Kephada
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    1 answer
    1 vote received
    1 vote

    Im having the same problem with ableton 0 focusrite 2i4 and my computer is a monster..

    7 months ago | 0 comments
  • djstory
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    4 answers
    8 votes received
    1 vote
    7 months ago | 0 comments
  • filmarto12
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    1 answer
    1 vote received
    1 vote

    Same here. OsX Capitan, Live 9.7, Focusrite Scarlett2i2. Installed the "Class compliant mode application" from Focusrite, didn't change the 1 to 2 secs glitch that appears every 3 or 4 minutes when recording audio in Live. If I record live audio with another audio application I won't get the glitch.  : /

    7 months ago | 0 comments
  • NikolasMiraj
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    1 answer
    1 vote received
    1 vote

    Hey All,

    Ive had the same problem using the Focusrite Scarlett 18i8. I contacted Focusrite support who ran me through a bunch of troubleshooting options without luck.

    In the end, their recommendation was to minimise the amount of plugins i was using at the same time - which seem to cause strain on the Cpu/Ableton but did not indicate any serious spikes in CPU usage via the meter on the top right.

    For me, this problem occurs frequently when I have a large/dense Ableton session with alot of plugins, tracks - basically an almost finished track. I hear all your pain, its incredibly frustrating. I believe for me, it started around when i upgraded from Yosemite to El Capitan - the compatibility between the OS and DAW has gone downhill.

    Its also doubly frustrating that In Build Audio works fine, I use a laptop mix for live performances so it has me thinking whether its easier to bypass an Audio Interface and route direct into a small mixer (using in built audio).

    Thanks for your comments, helps to know im not alone!

     

    4 months ago | 0 comments
  • DrMace
    contribution
    1 answer
    1 vote received
    1 vote

    Same problem, when I have tó many synths running it all comes crashing, and any delay ableton has on the processing, the audio drops right off. Then have to reboot Scarlett 6i6 every 10 minutes.

    Please let me know if anyone figures it out!! 

    3 months ago | 0 comments

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