Can anyone run Live 9 Suite on Windows 10 without issues?

So about a week ago, I finally dropped the money on Live 9 Suite and a Push 2 (I used Live 9 Lite for about 6 months, and Reaper before that). Since day 1 I have had issues, random audio crashes, ANR's, etc. Usually a reboot or 2 would fix it. Now for the last 3 days, my computer will not shut down. It just hangs when I try to reboot, so I have to cut power to the PC to shut it down and restart. This morning, my computer wouldnt even turn on. So I pulled the hard drive containing Ableton, hooked it up to my laptop and deleted everything Ableton related, including Max for Live. Popped the hard drive back in my desktop and now it is working perfectly.

I am at my wit's end with Live so I just want to know if other Windows users have similar issues. If it's just me, then I may try a fresh install of Windows 10. If I can't fix these issues I could still get my $1000+ investment back (30 day return period)

I took out a support ticket with Ableton nearly a week ago, still no reply, so I figured I would post here.

Live is great when it works, but I have been spending way more time pulling my hair out than actually making music.

So I would love to hear some input from other Windows users, can anyone run this program properly? Without crashes? Or is it just poorly supported on Windows?


Funkatronics 1 year ago | 0 comments

7 answers

  • mcbpete
    203 answers
    233 votes received
    2 votes

    Yeah works absolutely fine on my machine (I too have Windows 10, Ableton 9 Suite & Push 2) with no crackles or crashes and things like. Sounds like there might be funky going on with your install of Windows and/or the drivers for your hardware (soundcard and/or video card are the usual culprits) or maybe the drive that Ableton is on is dodgy

    Have you tried running something like chkdsk to check the integrity of the drive?

    1 year ago | 0 comments
  • Funkussionist
    1 answer
    2 votes received
    2 votes

    I have had Abelton Live 9 suite and Push2 since 9th May.

    I have been working through a number of issues and the support has been satisfactory with a number of suggestions being very helpful in reducing the frequency of crashes.

    It only crashes with the Push2 attached. Live 9 by itself runs fine

    One problem causing crashes was eliminated after I changed the power settings on my PC to "full power" from "balanced". Also don't allow your PC to "save power" as I found out to my detriment 5 min before a performance.

    Also latency issues disappeared after I adjusted buffer settings and added 8Gb of ram.

    I currently have just one event that is causing crashes and that is as soon as Windows 10 starts a security audit, Live9 (with Push2 attached) crashes. This happens every 2 hours. I'm not sure how to switch off the auditing.

    I have used the Push2 in a live situation twice and it is great as long as it doesn't crash.

    28 July 2017 Good news. Live 9 with Push 2 is now completely stable.

    The last thing I did was to run Live 9 suite in administrator mode while logged in as administrator.

    The main things that were done to fix problems resulting in crashes were:-

    1. Update old dll file msvcr120.dll and put it in both the system32 and the sysWOW64 directories

    2. Change power settings on the PC to full power all the time.

    3. Reset Abelton Live.

    4. Add 8Gb of RAM

    5. Run Live 9 suite in admin mode

    6. I also turn off wifi when using in a live situation.

    9 months ago | 0 comments
  • icedroid
    1 answer
    1 vote received
    1 vote

    I have the same issue and it seems like it is all about compatibility fo the push 2 display drivers that are not that stable in some cases...


    In fact my push works like a charm on my mac (still some mac users encountering the same problem) but not at all on my windows 10 pro 64bits pc...


    I tried almost everything but nothing ... So your help will be welcom !

    Considering that I already had a support tickets; Let me tell you that they answer was a joke ...


    And good luck ...

    1 year ago | 0 comments
  • cainoh
    2 answers
    2 votes received
    1 vote

    Mixed result for me, Live working well on Win 10, and Push does as well most of the time, but occasionally will drop out (screen goes dark). Not a deal-beaker, usually repowering Push will put life back into it (sometime repowering a couple times, alas), so mostly a mild nuisance. Hoping it stays that way, or at least doesn't go downhill.

    1 year ago | 0 comments
  • Great Bear
    8 answers
    9 votes received
    1 vote

    No issues here at all - although haven't used Push with this machine

    1 year ago | 0 comments
  • fmoura
    1 answer
    1 vote received
    1 vote

    I used to be a Mac user and Live 9 worked great, until I moved to a PC with Windows 10 pro. What's the point of having a PC if I have to tiptoe around graphics card or other components to make Live work? I'm using the SAME audio card. The SAME! Either Windows 10 is not a good OS to handle Audio seriously, or Ableton doesn't really run a lot of tests on PCs as they do on Macs. All I can say is that, Live 9 is dodgy depending on which VST you use it. I've tried every tweak imaginable, and I still can't get a W10 machine with a stable copy of Live 9. I'm running 9.7.2 by the way. I'm truly considering moving back to an Apple machine. 

    11 months ago | 0 comments
  • Tobe860
    6 answers
    6 votes received
    1 vote

    Had a hard time after changing from OS X to Windows 10 also, but I got it to work stable. Most topics affect music production in general, not only Ableton Live. Here the steps which I think helped me:

    - Disable Fast Boot Mode!! Very important! Causes in my opinion sometimes problems with all kinds of usb devices sooner or later

    - Disable WIFI if you do not use it

    - Disable hibernation for USB Devices

    - Keeo about 30% of the disks with a lot R/W on them empty, especially the OS- Disk.

    - Disable Windows Updates before gigging if you don't want your laptop to update while you're on stage. Also set the Active Hours.

    - Make sure Windows uses the internal soundcard and not your ASIO- card as sounddevice

    - Disable realtime- virusscanning from your scanner while making music

    - Keep your system clean, do not run software you're not using, clean your autostart (no Skype etc..)

    - Ensure that your MIDI ports are only accessed by one software at a time. (Might be a bit of a placebo- effect, but I've got the feeling when setting a midi- monitor app on virtual ports out and into live, it crashes quite often)


    Hope this helps!

    9 months ago | 0 comments

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