APC40 problem after adding effect

Hi there,

I recently purchased the APC40 and I'm preparing for some live shows. Everything works fine except sometimes the APC40 becomes unresponsive after certain actions. For example, I have a a few clips in track one and a few clips in track two. Then I try adding an effect to track 1 and all the lights on the APC turn off and it becomes unresponsive. Sometimes it's still responsive but the lights are not on anymore. I restart the same project and tried adding the effect again. Same things happens. When I open a new projects and first thing I do is add an effect it's fine...so confusing.

Macbook Pro 10.8.2

APC40

 

Thanks for your help!

3 followers

papamoll 1 year ago | 0 comments

2 answers

  • Near Earth Object
    contribution
    461 answers
    493 votes received
    1 vote

    All of that shouldn't happen! The only solution I can come up with, is:
    - make sure the apc is plugged directly into your macbook (no hub).
    - reinstall drivers
    - if all else fails, send a bug report to ableton, and ask for help.

    Good luck!

    1 year ago | 0 comments
  • DVO_1
    contribution
    1 answer
    1 vote received
    1 vote

    I just purchased a used APC40 and am having the same problem. I am using Windows 8.1. Thanks in advance for any help!!

    2 months ago | 0 comments

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