APC 40 not recognized - Greyed out in input, output in midi sync

Hello,

I am using a friend's APC40 that he could not get to work on his computer. I thought i'd give it a shot. I am using Live 8.2 on a mac and cannot get ableton to recognize the apc40 as a midi controller. I have tried many cables, set it up right, restart combinations, and more. It lights up but when i got to midi sync, all i can do is select APC40 in control surfaces and nothing else is selectable. All inputs and outputs are greyed out and there is nothing in the midi ports section. I have tried using an arturia midi controller and it works just fine with the same cable and in the same usb port. I cannot find the source of this problem. Please help.

6 followers

PRL1129 1 year ago | 0 comments

2 answers

  • woodswalker
    contribution
    1 answer
    1 vote received
    1 vote

    I have been trying to get Ableton to recognize my Novation X-station...I don't know the answer yet, but one thing I tried was switching USB cables. I actually did manage to get sound out of it after I did that. (unfortunately Ableton then stopped recognizing my Ultranova.) I think Ableton, or maybe Windows, has a huge issue with USB cables: where they are connected, thinking it is a different instrument, etc.

    I wonder if you have software/drivers for the APC that need to be reinstalled. Good luck!

    1 year ago | 0 comments
  • ShelLuser
    contribution
    58 answers
    91 votes received
    0 votes

    Looks like the OS has problems finding this critter. The first thing to look out for is making sure that your OS supports it. I'm on Windows myself so can't help you there, but you should be able to get an overview of currently connected USB devices somewhere in there (if Windows can do it I'm sure Mac should do too).

    The best point to focus on right now is the way you connected it. Start by trying to connect the APC directly to your computer and don't use an USB hub. More than once the USB hub is the culprit.

    And the obvious: make sure the APC is turned on before you start up Live.

    1 year ago | 0 comments

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