ableton freezes ableton and mac

i upgraded to OSX Mavericks and now my Ableton Index crashes ('not responding') after opening Live and browsing my library. Eventually this either crashes Live, or freezes my entire system. Installed the 9.1 beta but same problem...

53 followers

hernimen 5 months ago | 5 comments

27 answers

  • ladyfingers
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    8 votes received
    8 votes

    Exact same thing happening to mine.  Any fixes yet??

    5 months ago | 0 comments
  • santihgonzalez
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    7 votes

    Pls help with this problem! my keyboard and mouse crashing on mavericks!

    5 months ago | 0 comments
  • CavemanBravo
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    6 votes

    ME TOO AND I AM ABOUT TO LOSE MY MIND!!!!!!

    5 months ago | 0 comments
  • CavemanBravo
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    6 votes

    ABLETON! 

    I know we are not the only people with this problem! I am almost unable to work. My Ableton freezes up the entire computer and I am forced to restart my computer manually. I know that can't be good. At least ableton doesn't lose the music- for the most part. 

     

     

    5 months ago | 0 comments
  • chuckji
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    6 votes

    Really frustrated that Ableton is being so quiet about this problem, and goes on like nothing is wrong. As soon as they knew that 9 was not going to be compatible with Mavericks, they should have notified their users to not upgrade until they had a compatible version. At least something on their home page to notify users.

    5 months ago | 0 comments
  • monkey187
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    5 votes

    same thing here. everytime i am on Live 9 on my Mac my mouse and keyboard freeze. what can we do to stop this? I paid a lot of $ for a production class on Dubspot and i can not continue with my education cause Live continues to crash my whole system. What is being done about this?

    5 months ago | 1 comment
  • zaloo
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    4 votes

    this crash has been happening only in Arrangement view and seemingly since 
    i’ve upgraded to Mavericks..

    i do most of my work in a live theater environment in Session View and have not had this problem at all.

    But in the studio, with two different projects now (which are both late btw..) i’m making arrangements for rendering and i lose the mouse cursor, including the trackpad and spacebar control and ability to switch applications..


    i’m stuck in Ableton with the sound and counter running, but otherwise cannot regain control of the computer.


    so i do a hard restart and send in a crash report.
    fourth one since Nov 5.
    mainly because most of my work is in Session mode.

    but i have some important rendering to do.


    MacBook Pro 2.53GHz, Core i5, 8GB ram 
    on MOTU Ultralight.

    5 months ago | 0 comments
  • tristankb
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    4 votes

    same problem - opened ableton, started playing a mix in arrangement and trackpad + keyboard froze (macbook pro retina 15") but ableton kept playing....def been buggy overall since mavericks update

    4 months ago | 0 comments
  • Discosaur
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    4 votes

    I also have this issue on mac

    4 months ago | 0 comments
  • djaamon
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    4 votes

    Command + Option + Esc brings it back and you dont have to go through with the force exit - this worked for me so far

    4 months ago | 0 comments
  • SOTP
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    3 votes

    + 1 with the same issue, happened since Mavericks upgrade.

    My Bad.

    9.1 beta is stable so far.

    5 months ago | 0 comments
  • chuckji
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    3 votes

    Joined the beta program but the latest beta froze and stopped playing which is unacceptable for live use.

    4 months ago | 0 comments
  • FernandoDimare
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    only thing useful at the moment is doing manual zoom, avoid any attempt to zoom with the mouse, using only keyboard shortcuts, it works for me atm

    5 months ago | 0 comments
  • neuronaut
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    2 votes

    Try disabling plug ins. It worked for me in some cases. Some basic Max for Live plugins destroyed a day of my studio life. grumble grumble :.) I kept overlooking them too because they're part of the basic Max for Live plugs.

     

    4 months ago | 1 comment
  • zrawhcs
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    2 votes

    SAME FOR ME!!!

    please ableton - any advice so far?

    is there an relevant update in prospective or is going back in time the only option?

    4 months ago | 0 comments
  • Near Earth Object
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    1 vote

    Same thing happens to me on Windows 7, as it has been since i updated to Live 9. Indexing crashes, everything gets stuck, and only a full restart helps to get things going again. Very very frustrating!

    5 months ago | 0 comments
  • hazlo official
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    1 vote

    Same issue with Ableton 9 on Mac i7. Trackpad and keyboard freeze but Ableton continues to play track in arrangement view. Has happened at least 5 times but does seemingly back up information using the undo information saved according to the error message. Have to manually shut down entire system and restart. Am downloading 9.1 as we speak and will also try the CMD+OPT+ESC to see what works.

    3 months ago | 0 comments
  • caras
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    I update to Mavericks and now Push can not connect!!?? the USB is not recognize, try with different cables, but no communication (with or without Power) with my Macbook Pro 13" 2012.

     

    No clue... maybe Push is broken??? I need a 2 Mac to try

    3 months ago | 0 comments
  • TZmusic
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    1 vote

    since update i can no longer use the typing keyboard on my NEW macbook pro and am forced to use midi keyboard. its hard to take a 49 key keyboard everywhere i go. please fix!

    3 months ago | 0 comments
  • bgelber
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    1 vote

    Same! I've never experienced this problem on my Mac laptop seemingly until I upgraded to Mavericks. I'm working in arrangement view and am listening to what I've made so far, and suddenly I can't find my mouse and my keyboard is unresponsive--and my CPU usage is only 3-6%! Each time I have to manually restart the laptop, and I send in the crash report...this is probably the third one in a week. I'm a beginner on Ableton, but I know something's up. I hope Ableton fixes this soon.

    3 months ago | 0 comments
  • alexaaz
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    1 vote

    Ableton Index Not Responding for me too...  I'm using Live 9.1.1 and OSX 10.9.1.

    2 months ago | 0 comments
  • Ed Luvables
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    1 vote

    Command + Option + Esc does work, thank you djaamon! My macbook charger & battery  died and I had already up (but really down) graded to Mavericks on my imac and so I have to use it for now. This saves me! 

    27 days ago | 0 comments
  • ShawnV
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    1 vote

    Same problem here, if im lucky enough to load ableton without crashing ("not responding") I cant open my session, because it does the same thing-it's completely debilitating, with the newest beta as well. 

     

    25 days ago | 0 comments
  • yurki
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    1 vote

    I'm a bit confused...

    I don't have Mavericks, still running Snow Leopard, yet I do seem to have a similar freeze...

    No mouse/keyboard input possible for my entire system, although I'm able to move the mouse cursor and turn capslock on/off. Is this the same for you guy's? Also the cmd-alt-esc fix works for me.

    I have it at loading my latest beta of my developed m4l midi device. Its a very big thing and it makes my system freeze only since 2 day's, in total 8 times. Most of the time during the loading of the device, but also at total random moments while operating it.

    It could be a m4l problem, but since this thread seems so similar as my problem. Any idea's?

    8 days ago | 0 comments
  • zrawhcs
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    version 9.1 should solve it. due to release notes at least. anyone tried?

    4 months ago | 1 comment
  • faizan
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    Hi All,

    There is a temporary fix for the issue of unresponsive keyboard/mouse.

    Try pressing command+option+escape for mac users. 

    Not sure how this will translate to PC shortcuts, but will make the keyboard and mouse responsive again.

     

    hopefully a permanent fix will be available soon.

    4 months ago | 0 comments
  • [efl] Ableton staff
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    0 votes

    Please see this article in our Knowledge Base for info on Mavericks compatibility:

    https://www.ableton.com/en/articles/mavericks-compatibility/

    If you've already updated to the latest version and are experiencing crashes, please contact our support department:

    https://www.ableton.com/en/help/contact-support/

    3 months ago | 0 comments

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