Live 9.1.8 - 64 bit - Live crashes when trying to export video

Hi All,

Currently I cannot export video from Live 9.1.8 as it crashes.

Repro steps:

1. Launch Live.
2. Drag a video into the timeline (.mp4 or .mov).
3. Select File-->Export.
4. Set 'Create Video' to On.
5. Click Export.
6. Confirm Video Export settings when prompted.

 

Results:
Live reaches the video export stage and then shows the 'Live has stopped working' dialogue which results in a crash once dismissed. A .wav will be generated but the video file will be blank.

I've tried a variety of settings during the above steps, to no avail. One thing I noticed is that MPEG-4 is the only available video encoder option. Is there anything else I can install to show more options here? 

I'm currently using the recommended free codecs here:

https://www.ableton.com/en/articles/live-64-windows-video-playback/

Any advice would be appreciated.

Cheers.

15 followers

dopepoo 1 year ago | 1 comment

12 answers

  • Scott Stewart
    contribution
    1 answer
    3 votes received
    3 votes

    I don't really have an answer for this or know if what I have to share might help anyone figure it out... but I've noticed it has something to do with settings in the preferences and my audio interface. Ableton will freeze if I try and export with Focusrite USB 2.0 Audio Driver set as the audio device. It will export if I set my audio device to be ASIO4ALL V2.

    1 year ago | 0 comments
  • elleorde
    contribution
    3 answers
    5 votes received
    3 votes

    Make sure you set the wav export audio bit depth to 16bit before exporting. Worked for me after process of elimination. Haven't tried keeping the wav export at 24bit and setting video audio bit depth to 24 bit - perhaps that would also solve the problem but I think it's better doing the export at 16bit when exporting video. Hope that helps.

    1 year ago | 0 comments
  • phattywiggins
    contribution
    1 answer
    2 votes received
    2 votes

    Same here. (whatever the latest version is as of 10/7/2015)

    Has anyone reached out to support, or are we just complaining to each other here?

    1 year ago | 0 comments
  • Jan Holm
    contribution
    1 answer
    1 vote received
    1 vote

    Nothing to add - other than I'm getting the same thing with 9.2.1 64bit

    1 year ago | 0 comments
  • mauronedj
    contribution
    2 answers
    2 votes received
    1 vote

    Same here,

    Hope ableton will make something to fix that!

    1 year ago | 0 comments
  • jczimm
    contribution
    2 answers
    2 votes received
    1 vote

    Same here, 9.2.3b3 64bit.

    1 year ago | 0 comments
  • mauronedj
    contribution
    2 answers
    2 votes received
    1 vote

    I've tried once but they said that it's not repeatable in they're machines!

    1 year ago | 0 comments
  • monte32
    contribution
    1 answer
    1 vote received
    1 vote

    Same problem here. Not that keen on lowering to 16 bit

    7 months ago | 0 comments
  • garryj99
    contribution
    1 answer
    1 vote received
    1 vote

    same here.

    7 months ago | 0 comments
  • kromdar
    contribution
    1 answer
    1 vote received
    1 vote

    Hey! So I searched far and wide and couldn't find an answer to this problem so I came up with my own solution, albeit a little janky. First, I stretched my video window to be the native resolution of my videos (640x480.) Next, I opened Quicktime player and hit the "New Screen Recording" function. I proceeded to play back my session and record the video window. I then cropped the video and voila. It's exported. I had been trying every other fix I found on the internet and none worked so hopefully this janky method helps someone. 

    7 months ago | 0 comments
  • Emile1234
    contribution
    1 answer
    1 vote received
    1 vote

    Hey guys,

    I've had the same problem with ableton 9.5 standard (windows 10) crashing when exporting a video. The crash appears in the 'analizing master' process when it reaches 100%. Iv found though that the export works after changing my audio export sample rate to 44100 and bit depth 16

    4 months ago | 0 comments
  • Geeke
    contribution
    1 answer
    1 vote received
    1 vote

    Hi everybody,

    Same problem here. when dragging and dropping a video file into an audio track... Instant Ableton  (9.6) crash....

    Any thoughts?

    2 months ago | 0 comments

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