Launchpad MK2 not working in 9.1.3

Im using Live 9.1.3 and it does not have launchpad mk2 in control surfaces so when i attach it and try to set it up is doesn't work and just have these lights. Please see pictures. i am getting increasingly impatience with both novation and abletons support and wanted to ask the community before i returned this. It does work in the lite version provided

http://i59.tinypic.com/25r2eco.jp

http://i59.tinypic.com/f4ec69.jpg

16 followers

juanton 2 years ago | 0 comments

13 answers

  • BobbyTucker777
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    2 votes received
    2 votes

    My Launchpad also does this is exact same thing.....ableton staff where are you??

    1 year ago | 0 comments
  • mon3196
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    2 votes

    I  have the same problema, just bought my Launchpad. please help me!!!1

    1 year ago | 0 comments
  • N-Tek+Plus
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    3 votes received
    2 votes

    also make sure that anyone using the MK2 you will need to check what channell the feedback is set to as you will have no LED feedback.. default for launchpad MK2 and launchpad pro is channell 6

    1 year ago | 0 comments
  • [daw] Ableton staff
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    202 answers
    236 votes received
    1 vote

    Hi Juan, 

    Sorry to hear about your issues. We could not find a single email from your registered email address in our database, did you maybe write from a different address? 

    Live 9.1.3 is an outdated version by now, please try to install the latest version, Live 9.2, available at your account page. 

    Best, 

    David

     

    2 years ago | 0 comments
  • Walter0330
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    1 vote received
    1 vote

    I just bought my launchpad yesterday (march 21, 2016) and im having the exact problem as shown on the picture above. Please help

    2 years ago | 1 comment
  • Dat1guyluigi
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    1 vote received
    1 vote

    Yes! I'm having the same problem too. I've messed with this thing all day and nothing...

    2 years ago | 0 comments
  • manveru0
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    2 votes received
    1 vote

    Same thing here with Launchpad MK2 and Windows 10. Launchpad MK2 doesn't get recognised sometimes, switches on and off sometimes and even "produces" blue screends. According to Novation Win 10 is supported...

    2 years ago | 0 comments
  • i450air
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    1 vote

    I have the same exact problem here I just bought a brand new launchpad a week ago and i'm still not able to do anything with it plz help

    1 year ago | 0 comments
  • g-mow
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    1 vote received
    1 vote

    j'ai un launchpad mk2, live 9.6.2 suite sous mac osx el capitan ...

    l'appareil est reconnu dans le midi/sinc , mais il ne contrôle rien! pas de cadre rouge

    où est l’intégration complète promise dans vos arguments comercial !

    aidé mois s'il vous plais!

    1 year ago | 0 comments
  • N-Tek+Plus
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    2 answers
    3 votes received
    1 vote

    hi i have had a MK2 for about 3 months now and i havent had any problems till lately where my pc keeps renaming my MK2 and reinstalling drivers and now for some reason the MK2 wont load at all, it isnt recognised via the pc at all and keeps saying that it has malfunctioned.. is anyone else having or had this problem. i have even rformatted my pc just in cse it was a problem in that but still nothing 

    1 year ago | 0 comments
  • Dj fezz
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    1 vote

    Same problem connected launch pad mk2 with ableton put all the correct ins and out didn't work. Simply took it back from where I got. Got a replacement the replacement works fine couldn't be happier just simply there are some faulty launch pads begin sold looks like a common problem.

    1 year ago | 0 comments
  • DJDeer
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    1 vote

    Had this same exact problem. I fixed it by going to:

    Options ->

    Preferences (You can get here also by pressing (Ctrl) and (,)-> 

    Link Midi ->

    From there I just set it to my launchpad (MK2) in control surface, input, and output. then it should be working from there! Also, another solution that has worked for me in the past, this may sound a bit obvious, but just try unplugging and plugging back in the launchpad. Good luck to you all!

    2 months ago | 0 comments
  • MrStephenson
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    0 votes

    I now have EXACTLY the same problem. we are a school and the launchpad mini sockets kept breaking, the full size S versions lasted a bit longer the went into a flashing sequence and wouldnt work - NOW THIS......

    2 years ago | 1 comment

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