How can I change the password of my customer-login

I just found a link to "reset/forgot password", but how can I change it for security purposes?

43 followers

lenzcom 1 year ago | 0 comments

9 answers

  • bwanicur
    contribution
    1 answer
    7 votes received
    7 votes

    I believe the question was not about how to change your email login, but how to change the password for the online account.  I could not find a way through the regular Account user interface to do this.  It appears the only way to change one's password is to  use the "forgot my password" link on the login page.  Please correct me if I am wrong.

    I'm surprised the Ableton website does not have a way to edit your user password.  It's a pretty common feature.  Lots of people like to update their password periodically.

    1 year ago | 2 comments
  • flips
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    1 answer
    3 votes received
    3 votes

    It is a little backward, as you have to log out and select forgot password at the login screen.

    https://www.ableton.com/en/articles/forgotten-password-reset/

    Ableton: Please just add a change password option to the account settings.

    1 year ago | 0 comments
  • JamieRmusic
    contribution
    1 answer
    3 votes received
    3 votes

    I think would be nice to add a functionality in the administrator panel to change the password as it is a bit counter-intuitive the way it is right now. 

    1 year ago | 0 comments
  • djchainz
    contribution
    1 answer
    3 votes received
    3 votes

    Please add a change password function, it's dumb not to have it.

    10 months ago | 0 comments
  • dickie001x
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    1 answer
    3 votes received
    3 votes

    Agreed x 100.  I'd like to change my password but can't see how to do it.

    4 months ago | 0 comments
  • mesaamis
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    1 answer
    2 votes received
    2 votes

    You have not answered the question. There is no way from the Ableton website to change the password for your account. BIG OVERSIGHT in the web design.

     

     

    1 year ago | 0 comments
  • franklawrence
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    1 answer
    2 votes received
    2 votes

    Agreed.  I'd like to change my password but can't see how to do it.

    10 months ago | 0 comments
  • siyoungsounds
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    1 answer
    2 votes received
    2 votes

    Agreed... who can remember a string of random letters and numbers if you need to log in on a different machine?? Sort it out, Ableton peeps!!

    And while you're at it, how about a link to the forum from the main site, instead of having to  google it?!

    6 months ago | 0 comments
  • [stm] Ableton staff
    contribution
    103 answers
    114 votes received
    -4 votes

    Hi, 

     

    Since your login is your email address, you cannot change it; instead, Ableton Support can transfer your license to a different account, registered to a different email address, on request.

     

    As a safety measure, we ask you to send us the request for transfer from the email address the license is currently registered to. Additionally, the request should include the following information:

     

    * The serial numbers to be transferred

    * The new account's email address

    * The new account owner's name (if you are transferring to a different person)

     

    You can use the following form to contact Support:

    https://www.ableton.com/en/help/contact-support/

    1 year ago | 1 comment

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