Akai APC20 - Windows not installing driver.

I bought the APC20 the other day, and when it's all connected properly as I read in the instructions, windows recognizes it as the "APC20" which is good, but when it's trying to locate the driver it tells me to insert the disc (As it said in the instructions also) I insert the disc, wait for it to read then click "Next" but then I get a message saying me the content cannot be located.

 

Please help? This is really frustrating me and I want to use this SOON!

 

Lewis.

15 followers

Cluabdub 5 years ago | 0 comments

4 answers

  • Ableton_David Ableton staff
    contribution
    97 answers
    139 votes received
    2 votes

    In the future, if you're having a technical issue like this, please get in touch with Akai and Ableton technical support. You can contact Ableton technical support at http://www.ableton.com/support/contact_technical_support

    5 years ago | 0 comments
  • jpavel
    contribution
    1 answer
    1 vote received
    1 vote

    You don't need any custom driver for the APC20 - Live will see it as "USB Audio Device (APC20)" and you can select it from the MIDI Preferences screen without a problem.

    - Jesse

     

    5 years ago | 1 comment
  • Shardik
    contribution
    1 answer
    1 vote received
    1 vote

    Tried to use a laptop asus PC eee 1201N (windows 7 12bit) - either works or does not work. In what could be the reason? really looking forward to the answer. Thank you.

    3 years ago | 0 comments
  • Cluabdub
    contribution
    1 answer
    0 votes received
    0 votes

    @jpavel

     

    I got it working eventually. I had to click "Browse"  then search my C: drive, as it already had the driver. :) Thanks for your post though.

     

    Lewis.

    5 years ago | 0 comments

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