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Need help with Live?

Go to the Knowledge Base

Get started with: Live Minimum System Requirements, Installing Ableton Live, Authorizing Live Online

Suggested articles

Account and licenses

Register, authorize and manage your products. 

Authorizing Live Online

Installing Ableton Live

Automatic Updates

Updating Live

Troubleshooting authorization problems

Read all articles about accounts and licensing 

Technical issues

Fix crashes, performance, and audio problems.

Using VST plug-ins on Windows

Using an ASIO audio driver on Windows

Troubleshooting a crash

How to avoid audio dropouts

Recovering a Set manually after a crash

Read all articles about technical issues

How to

Learn features, shortcuts, and workflows. 

Microphone access and Mic Mode on macOS

Authorizing Live Offline

How to reduce latency

Recording Audio

How to reset Max for Live

Read all articles about how to and workflows

Learn how to use Ableton Live

Get started with our video tutorials

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MIDI Transformation

Learn about the simple and complex variations you can apply to your MIDI patterns with Live 12’s new MIDI Transformations.

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MIDI Generators

See how you can use Live’s new MIDI Generators to conjure up ideas and turn them into your own.

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Sound Similarity Search

Learn how to use Sound Similarity in Live 12 to quickly find alternative samples and presets.

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Setting up an audio interface

How to set up your audio interface in Ableton Live.

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02:48

Setting up MIDI

How to set up MIDI in Ableton Live.

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03:57

Setting your Preferences

Customize Live’s look, audio settings, plug-in folders, and much more from the Preferences menu.

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Session View

Take an in-depth look at the tools and creative possibilities of Live’s Session View.

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Arrangement View

Learn more about the Arrangement View in Ableton Live.

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Transport bar and Follow behavior

Learn about the Transport bar and Follow behavior in Ableton Live.

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Automation vs. modulation

Learn the difference between automation and modulation in Ableton Live.

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Moving between Session and Arrangement Views

Learn how to move your ideas from Session View to Arrangement View in Ableton Live.

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Chance Tools and Probability

Learn how to make the most out of the advanced MIDI chance and probability tools in Live.

Community

Certified Training

All over the globe, a growing group of trainers and institutions are offering approved Ableton teaching at all skill levels, both for individuals and groups. 

Training in Berlin:
Choose from 25 certified trainers and institutions based in Berlin

Not based in Berlin? Find training near you

Join Ableton community on Discord

Our active Discord server is designed for music makers to exchange knowledge, seek advice and refine their craft. 

Whether you're producing, composing, or performing, our community offers a space to learn, collaborate and grow. 

Sign up

Frequently asked questions 

See our feature comparison chart for the included features in each version of Live.

Please follow our troubleshooting guide for common authorization problems and how to fix them.

The EDU offer is available for students and teachers who are enrolled in school or teaching full time, or for at least 20+ hours a week. Students must be age 18 or of legal age according to their country's laws. If a student is under age, a parent may purchase an EDU license on their behalf.

Any screen reader software should work. We currently test with VoiceOver on macOS, and we test with NVDA, Narrator, and JAWS on Windows.

For in-depth information on accessibility and features in Live, visit the Live Manual and the dedicated article Accessibility in Live Overview.

We use the terms "authorization" and "unlock" to refer to the process of validating the installation onto a new computer. 

Each Live license comes with two authorizations which you can use to install the program onto two of your computers. These authorizations are also known as unlocks, and are used each time you complete the authorization process on a new computer. 

Contact support 

Can't find what you need? We're here to help. 

Sales support

Get in touch with us if you've got some questions before you buy a product, or if you need help with your order, license, or the authorization process.

Submit your sales support request

Technical support

Need help with setting up or other technical issues? 

 

Submit your technical support request

What to expect

Response within a few days. Check spam folder, and see how to receive our emails.

One ticket per issue. Submitting duplicates can slow the process.

Try the Knowledge Base first. Most common issues are already documented here. 

Support for educational institutions

Are you an educational institution looking for assistance with Ableton products? Submit your EDU Support request

Find your product manual

Choose your product manual and get help with the official documentation. 

Live

Live 12 manual   Live 11 manual   Live 10 manual

Push

Push 3 manual   Push 2 manual   Push 1 manual

Move

Move manual

Note

Note manual