Customer Support
We are currently dealing with a high number of support requests; therefore, our response time might be higher than expected. We ask for your patience and that you do not send multiple requests about the same issue; will get back to you as soon as possible.
Sales support
Answers to many questions about orders, installing and authorizing Live, and other similar topics can be found in our Help Center.
Get in touch with us if you’ve got some questions before you buy a product, or if you need help with your order, license or the authorisation process.
Submit your sales questions
Technical support
Troubleshooting for most common issues such as crashing and plug-in problems can be found in our Help Center.
Still need help with setting up or other technical issues?
Submit your technical support request
3rd Party Developer support
Information for 3rd party developers can be found on our Ableton @ github page
If your question is not answered there please Submit a developer support request
General inquiries
Ableton
Schönhauser Allee 6-7
10119 Berlin, Germany
Email: contact@ableton.com
Phone: +49 30 568 39440
US Team
Ableton Inc.
36 W. Colorado Blvd. Suite 300
Pasadena, CA 91105, USA
To reach our customer service and technical support team, please visit our Help section.
Special inquiries
Events and Sponsoring
contact@support.ableton.com
Distributor/Dealer Inquiries
distribution@ableton.com
Public Relations
press@ableton.com