Machinesworking wrote:It's quite possible that he got into technical arguments with staff at Ableton, and ended up being told that he simply wasn't technically skilled enough to come to the conclusions he comes to. This, would definitely bring him to this point.
Don't worry, I have been told just that several months ago by Amaury already without leaving. Also Ableton support repeatedly argues with me in a style that leaves little interpretation than them seeing me as technically inapt (just this week I was told
again by Support that Midi is a serial protocol
). But yes, communication with Ableton representatives via the Forum was far from productive, at least not more than using Email contact. So using the Forum as contact platform with developers and people behind the product is not a viable option and thus one reason
less to stay around here. Using Email and phone will at least save me from publically being accused to be criminally offending Ableton.
Also I am still using Live, both because I am forced to (my collaboration partner uses it exclusive with only recent trying of Logic) and because there simply is no competitive product offering unlinear workflow like Session View (please correct me if I am wrong and point me to possible competition). Ableton Live is a good product, but Ableton's Quality Assurance and Support are leaving something to be desired.
I am still trying to convince Ableton Support that I am neither making things up nor being too inept to setup my system/Live properly via Email. My experience with Support and QA has lead me to believe that they are either lacking manpower, will or ability to handle
difficult technical challenges with their product that go further than the usual "how to setup Live for use with ASIO" mojo. That would be far less of a problem if they didn't pretent like they could and would handle these things like a fully professional company. Seemingly Ableton is still a little rat-shop, but on the facade they pretend to be big business. I'd prefer them to be frank about their status and abilities instead of trying to look like something they are not (yet).
All that aside, my personal reason to leave this Forum is that it has proven to lack alot of what makes it an interesting and worthwhile stay. Furthermore many of the posts are in general so downright insulting and of such spiteful and disgusting quality that I refuse to further spend my time and energy into this. This is not a place of adult people and experts in their field, but ... (make up your own mind of what to fill in there). I'm glad to have found links to the Covert Operators and Pitch Black's setup videos here. That's something.
And I said what about "Breakfast at Tiffany's?
She said, "I think I remember the film,
And as I recall, I think, we both kinda liked it."
And I said, "Well, that's the one thing we've got."
If you DO dig up some gory details... Please tell!
