My order has already shipped, but I need to change my shipping address. How can I do this?

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Generally, we are unable to change a shipping address once an order has been processed.

However, if you do notice a mistake with the address, please contact our Support Team and provide us with:

  • Your order number (or alternatively, one of your Ableton serial numbers)
  • The address you want your order shipped to (please note that delivery to a Post Office box is not possible)

We will then look into the issue for you and advise on how best to proceed.