I'm trying to locate my Live serial number. Where should it be?
- Live Versions: ALL
- Operating System: ALL
I purchased Live directly from the Ableton web shop
If you purchased the downloadable version via our web shop, the serial number will be registered automatically to the Ableton.com account you are logged into. Alternatively, if you forgot to log-in before purchasing, your serial number will be sent with the order confirmation you received via e-mail.
Note: The Live 9 boxes in our web shop contain no serial numbers.
I purchased Live indirectly from a store
If you bought a boxed version, the serial number will be on a sticker affixed to the CD or DVD case. If you purchased a download-only version then you will receive this from the store. In case you are unsure of how the serial number will be delivered, please contact the point of purchase.
Note: Electronic delivery of serial numbers from stores can in some cases take up to a couple of days.
If you are experiencing trouble locating your Live Lite serial number, please refer to this article: