Empty folders after Partner Instrument installation.
- Live Versions: 1 - 9
- Operating System: ALL
A Partner Instrument has been installed but the Library shows “empty” folders where content is expected.
A Partner Instrument pack is installed but not authorized. The folders in Live's library appear empty because Live hides items that are not authorized.
- Log-in to your Ableton user account.
- Click in the license drop down chooser to open it.
- Click “Add new product” at the bottom of the license list.
- Enter the serial number received via email with the Partner Instrument purchase.
- Click “Authorize” to activate the instrument on your machine.