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MP3 could not be decoded using QuickTime (Error code -43)

  • Live Versions: 5 - 9
  • Operating System: ALL

Symptom

Not possible to decode an MP3 file using QuickTime if the MP3 is stored on a network disk.

Reason

  • Win and Mac:
    • illegal characters in the file name/path
  • Mac only:
    • wrong permissions
    • and/or a non-existent share point

Solution

  • Win and Mac:
    • make sure QuickTime is up to date
    • check if one of the following characters is present in the file path and remove them: ? [ ] / \ = + < > ; : ” , | *
    • verify that the network storage is connected correctly and online
  • Mac only:

Related tags: file handling