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Live can't be uninstalled because the file 'install.log' could not be found

  • Live Versions: 1 - 8.2.9
  • Operating System: WIN


Live can't be uninstalled because the uninstaller can't find the file 'INSTALL.LOG'.


  • Open the directory where Live is installed:
    32 bit XP/Vista/Win 7: C:\Program Files\Ableton\Live x.x.x\Install\
    64 bit XP/Vista/Win 7: C:\Program Files (x86)\Ableton\Live x.x.x\Install\
  • There should be a file named “INSTALL.LOG” in there. (If not, please delete the Live x.x.x folder(s) in Program Files manually. In this case you don't need to continue with the next steps.)
  • Move (cut and paste) the “INSTALL.LOG” to an new empty folder on your desktop (create a new folder first and then paste the INSTALL.LOG into it).
  • Now, double click the uninstaller (uninstall.exe or unwise.exe).
  • It will ask you to open the installation log. Locate the “INSTALL.LOG” file on your desktop.
  • Now, the uninstall process should work fine.

Related tags: installation