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Can you help me retrieve my missing serial number?

  • Live-Versionen: ALL
  • Betriebssystem: ALL

In order to help you retrieve your serial number of your product you would need to contact us with the following information:

  • If you purchased it from our Ableton webshop:
  1. Your full name and registered email address(es).
  2. The invoice number or date and payment information (Credit cardholder as printed on the card, PayPal email address).
  • If you purchased it from any other store:
  1. Your full name and registered email address(es).
  2. A picture of the bottom of the box (showing the two barcodes) and a proof of purchase (e.g. receipt).

Please note: depending on the case further information might be required.

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