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Library shows presets of products that aren't licensed

  • Live-Versionen: 6 -8
  • Betriebssysteme: ALL

Symptom

Live shows presets in the Library that belong to instruments that aren't purchased/unlocked.

Reason

This issue happens when Live has no access to the preferences/database of the version that installed this content.
Normally that means the Library has been selected manually after installing Live.

Solution

Create a fresh Library:

  • Open Live's Preferences.
  • Navigate to the Library tab.
  • Click “Change Location”.
  • Select a folder to install the new Library.
  • Click “Create New Library”.

Additional Information

These are the three main (technical) reasons:

  • The Library was installed with a newer Live version (the Preferences are only copied from older Live versions to newer ones).
  • The Live version was deinstalled (and no older version is available on the system with this information in the Preferences).
  • The Preferences/database was deleted manually.

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