No sound coming out

New mac book Pro - new launchpad. It supposed to be a perfect combination.

However few problems:

1. looks like clips are playing but, no sound is coming out of my headphones

2. No preview bar on the library side - ( small blue headphone sign - for track preview)

3. I was trying all already

Please help.

39 followers

pinek01 4 years ago | 1 comment

10 answers

  • Ableton_Support Ableton staff
    contribution
    20 answers
    152 votes received
    2 votes

    Hi there,

    There are various reasons why you might not hear any sound while using Live. Usually it's just a simple configuration error though.

    Check the video called "setting up an audio interface" on the Learn Live page: 

    https://www.ableton.com/en/live/learn-live/

    Windows users: we recommend using an ASIO driver where possible. In case you don't have an audio interface, or your interface doesn't have a native ASIO driver you could use ASIO4ALL instead:

    https://help.ableton.com/hc/en-us/articles/115000204630-Setting-up-ASI04ALL-with-an-audio-interface-Win-

    If you are still having issues, please contact support directly with a status report:

    https://help.ableton.com/hc/en-us/articles/209773605-How-to-create-a-Live-Status-Report

    Thanks

    3 months ago | 0 comments
  • cmalaran
    contribution
    2 answers
    5 votes received
    1 vote

    I'm having the same problem- I installed launchpad edition v. 8.0.6, I'm on a macBook Pro running 10.6.8

    When I go into the preferences for audio,

    I hear the test signal sound, no problem

    but when I drop things into the tracks and hit the buttons on my pad, everything blinks, the software shows activity

    but I hear nothing via my headphones or computer speakers

     

    my audio out is set to Core

    and built-in input and built-in output...

     

    help!

    4 years ago | 1 comment
  • j.cabrera
    contribution
    1 answer
    1 vote received
    1 vote

    I was having the same issue in the middle of great session. My issue was no output from tracks that had signal. It was really strange but the way I fixed it was ungrouping the tracks. 

     

    -Cheers

    1 year ago | 0 comments
  • Steve-22
    contribution
    1 answer
    1 vote received
    1 vote

    Same issue as in Mi Nöize's comment. I switched from ASIO to MME/DirectX, but the audio was so distorted I couldn't work with that! Found a guide and it solved the issue, check: https://help.ableton.com/hc/en-us/articles/209770485-No-audio-when-using-ASIO-driver-Win-

    Toggling the CPU monitor OFF and then back ON did the trick for me.

    3 months ago | 0 comments
  • Opiatee
    contribution
    1 answer
    1 vote received
    1 vote

    Hi,

    i have a m-audio external sound card. with the box a serial came and i setup ableton live lite. i have the same problem. it records but when i try to listen no sound, also when i expord record no sound. i read most of this solutions and try to do what you say to fix this.  nothing changed, i can't use the program. used audacity before installing this i think i will start using it again.

    3 months ago | 0 comments
  • mak600
    contribution
    1 answer
    1 vote received
    1 vote

    i'm getting seriously fed up with Ableton, tried downloading the new 9 and nithing 32 bit now works - even worse it's screwed my Live 8 and doing all sorts of strange things - can't hear some tracks through headphones but fine when through the computer speakers - wtf?? 

    Why can't you make a stable working environment any more?

     

    1 month ago | 0 comments
  • oranperrett
    contribution
    1 answer
    0 votes received
    0 votes

    I also have this problem! any solutions!?

    1 year ago | 0 comments
  • Mi Nöize
    contribution
    1 answer
    0 votes received
    0 votes

    HI

    I'm running Ableton Live Lite on windows 7 and i had the same problem- nothing worked at first.

    SOLUTION:

    All i had to do was to change my driver type (in Preferences/Audio) from "ASIO" (That worked before, but crashed permanently i think) to "MME/DirectX"

    Downside of it is that it has alot of latency (280ms) with quality that worked just fine before, so i had to turn the quaity down to make it run smoothly.

    Anyway i hope it helped. keep exploring the unknown lands of digital electronica
    Cheers.

    [Edit] ASIO didn't crash, it just does not work on my setup without an external audio interface.

    1 year ago | 1 comment
  • tukie
    contribution
    3 answers
    2 votes received
    0 votes

    WHY DOES THIS STUPID PROGRAM NEVER WORK! ABLETON YOU REALLY HAVE TO START FIXING THESE THINGS !!! SAME PROBLEM AND NO ONE KNOWS HOW TO FIX IT! IT IS SET UP TO THE PROPER SOUND DEVICE AND I AM GETTING NO SOUND FROM MY DEVICE! YES IT IS NOT MUTED! I TRIED WITH AND WITHOUT HEADPHONES AND IT IS NOT MY PC!!!

    4 months ago | 1 comment
  • OscarEC
    contribution
    2 answers
    -1 votes received
    -1 votes

    is the audio output set to built-in in live's preferences (I'm assuming you're using the computer's headphone port)?

    4 years ago | 1 comment

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