My brand new Push 2 seems to have a stuck Pad. What can I do?

My brand new Push 2 seems to have a stuck Pad. Short of bringing it in for service (and I'm about to go on tour), what can I do? Calibration? 

Is there a test of some sort? Any help is appreciated.

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Nailosity 1 year ago | 0 comments

5 answers

  • elchrisso
    contribution
    1 answer
    2 votes received
    2 votes

    same problem here.  on a push 2, its just one pad, always the same pad.

    6 months ago | 0 comments
  • roby
    contribution
    2 answers
    7 votes received
    1 vote

    Did you contact support or got an answer or resolution to this?

     

    I have experienced this issue on and off since I got my Push 2 as well. Last night, a whole row of pads were experiencing this behavior. I think that closing Live, turning off Push, disconnecting it, and reconnecting and restarting Live may be a solution at time. Another option is to mess with the sensitivity settings. I can't tell because I did both sequentially and then I noticed that my Push 2 worked.

    11 months ago | 0 comments
  • tpehfm
    contribution
    1 answer
    1 vote received
    1 vote

    Similar issue here.

     

    I have a pad that won't go off when released, talking back and forth with support at the moment, will update if/when we get to the bottom of it.

     

    Update: the issue disappeared, I can only assume it was due to the seating of USB cables and/or an intermittent fault. Updates as the come if it happens again.

    5 months ago | 1 comment
  • Genesis Keefer
    contribution
    1 answer
    1 vote received
    1 vote

    i am having this problem right now i really don't know what's wrong

    5 days ago | 0 comments
  • Profondita By Hudur Shrim
    contribution
    1 answer
    1 vote received
    1 vote

    This happend I think because of weak USB connection..
    I was having this problem a lot on Macs..specially on MBPros
    If You have Mac follow this steps to fix it!

    1 - disconnect the push from you’re Mac and turn it off
    2 - shutdown you’re Mac and do - “SMC&PRAM Reset”
    3 - connect back the push directly to you’re Mac and turn it on
    4 - go back into live and increase the BufferSize
    5 - check if the pad still stuck..

    If you don’t know how to rest SMC or PRAM
    Start here : https://support.apple.com/en-us/HT201295

    5 days ago | 0 comments

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