Max for Live crashing Live, on new 2015 Macbook Pro Retina.

Have just installed Live Suite 9.1.7 (upgrade version) and Max for Live 6.1.9 on a brand new Macbook Pro Retina 2015. Software for Macbook is up to date.

 

I have downloaded and installed the recommended Java for Max for Live. https://support.apple.com/kb/DL1572?locale=en_AU&viewlocale=en_US

 

Starting Max for Live causes Live to crash immediately.

 

I installed the same version of Live and Max on a Macbook Air 11 inch from 2011, and it works perfectly. 

 

1) The Macbook Air already had Live Intro Version installed before I installed the Suite upgrade. My new Macbook Pro did not have Intro version: I just installed the Suite Upgrade. Is the reason it does not work because I did not have Intro version installed first? If so, I tried starting over. Reinstalled the whole thing: installing Live Intro version on my Macbook Pro first, prior to the Suite upgrade, but was unable to authorise it, because "License does not match Live Intro Installation".

 

2) Or is the reason that it does not work because there is a problem with Live and Max on the new 2015 Macbook Pro?

 

I've sent an email to Tech Support, but was wondering if anyone else with new MBP Retina has had the same problem?

9 followers

lubie 1 year ago | 0 comments

6 answers

  • Jackalton
    contribution
    1 answer
    1 vote received
    1 vote

    Yep, exactly the same problem here on the same machine. Glad to hear I'm not alone!

    1 year ago | 0 comments
  • stevep314
    contribution
    3 answers
    4 votes received
    1 vote

    Same problem! MacBook Pro Retina (13-inch, Early 2015) Yosemite 10.10.2 (14C2513)

    1 year ago | 0 comments
  • lubie
    contribution
    2 answers
    3 votes received
    1 vote

    Problem solved!

    Tech Support sent me this very helpful email:

     

    This problem has only recently emerged, and is related to a compatibility issues between Max and the latest OSX 10 versions.

    We have just been notified by Cycling '74 that a new Max beta takes care of fixing the issues:
    http://filepivot.appspot.com/

    1 year ago | 3 comments
  • tricil
    contribution
    1 answer
    1 vote received
    1 vote

    Same here, same machine. (MacBookPro12,1 - Mac OS X 10.10.2 (14C2513) - Live 9.1.7)

    Also of note, the Zoom TAC-2R Thunderbolt Audio Interface causes a kernel panic on this machine. Avoid for now.

    That's what we get for buying the newest machines!

    1 year ago | 0 comments
  • [daw] Ableton staff
    contribution
    208 answers
    255 votes received
    1 vote

    Hi there, 

    Although the symptom of crashes might often look similar, the cause does actually differ in many cases. 

    In all crash cases we recommend sending the crash reports to our support staff to investigate: 

    https://www.ableton.com/en/help/contact-support/

    Best, 

    David

    1 year ago | 1 comment
  • [mto] Ableton staff
    contribution
    1 answer
    1 vote received
    1 vote

    Hello everybody,

    before touching base with Ableton Support you might want to see if installing the latest Max version addresses the problem already. Max 6.1.10 comes in fact with a fix for a number of crashes which would take place on the latest OSX versions.

    Best regards,
    Marco

    1 year ago | 0 comments

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