Did the upgrade to 9.5 / El Capitan sign the death warrant of my Oxygen 49 MIDI Controller?

I, also, have a support question open with Ableton but I thought I would re-produce it here to see if anyone else is seeing these issues:
 
I recently upgraded my desktop miniMac to El Capitan and installed Live 9.5 to make sure everything was compatible. Since then I have noticed 2 things:
 
1. I get the new multi-coloured busy wheel whenever I tried to search for a sound from the standard Ableton library. If I make a typing mistake, using the backspace key results in the same annoying behavior.
 
2. I have an Oxygen 49 midi keyboard attached and I can select, for example, Grand Piano and dump it in a MIDI track. The keyboard them plays the sound as it should. However, when I press record, the keyboard dies the death - like someone pulled the power out!
 
I'm pretty sure these are new with El Capitan - any ideas?

4 followers

phil_daly 11 months ago | 0 comments

4 answers

  • mcbpete
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    1 vote

    #2 Could be an electrical short on the keyboard itself. I had the same thing happen to my Edirol keyboard a couple of years back, though mine was virtually any button (aside from the keys) that would cause it to turn off. Ended up having to buy a new keyboard :(

    Is they Oxygen still under warranty ?

    11 months ago | 1 comment
  • phil_daly
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    3 votes received
    1 vote

    I managed to test this out properly as I have 2 machines available:

     

    1. Mac Mini

      Hardware: Late 2012

      OS: El Capitan

      Live 9 Suite: Ableton Live Suite 9.5 Build 2015-10-20_f6925932c5 64-bit

     

    2. Mac Mini

      Hardware: Retina, 15-inch, Mid 2014

      OS: Yosemite 

      Live 9 Suite: Ableton Live Suite 9.5 Build 2015-10-20_f6925932c5 64-bit

     

    As you can see they are running the same version

    of Live 9 Suite but I tested the upgrade to El

    Capitan on the miniMac before doing anything on

    my main machine (the mac book pro ... and thank

    goodness I did!).

     

    Here's what happens:

     

    1. Mac Mini:

     a. Attach Oxygen 49 via USB

     b. Start Live

     c. Put grand piano on midi track

     d. Play to test sound ... OK

     e. Press record

     f. Play ... keyboard dies

     

    2. Mac Book Pro:

     a. Attach Oxygen 49 via USB

     b. Start Live

     c. Put grand piano on midi track

     d. Play to test sound ... OK

     e. Press record

     f. Play ... records OK

     

    So, it looks like the OS upgrade to me.

    11 months ago | 0 comments
  • phil_daly
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    3 answers
    3 votes received
    1 vote

    After sending status reports to Ableton support, they told me that my MIDI configurations were different on both machines. I played about with the settings and it is behaving correctly again now.

    So the El Capitan upgrade is exonerated and thanks Ableton support!

    11 months ago | 0 comments
  • [daw] Ableton staff
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    208 answers
    255 votes received
    1 vote

    Glad to hear it helped, I will close this thread then. 

    daw

    11 months ago | 0 comments
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