Computer Keyboard triggers unwanted notes (in midi play mode)

Hey folks, 

 

the computer keyboard of my laptop repeats a played note randomly. 

 

That means when i play a "C" (by pressing and holding the "a" key on the keyboard), it sounds like: C C C CC C   C      C  CC C .. something like that...

 

So the note gets triggered more or less randomly, and the midi send indicator in the top right corner does so as well.

 

Has anyone a solution? 

 

Thanks!

11 followers

muaB 4 years ago | 0 comments

15 answers

  • Music Person
    contribution
    2 answers
    4 votes received
    2 votes

    Does anyone at ableton have a response to this question? It's been here for quite some time.  

    Unfortunately, I too recently started having this issue after upgrading my macbook pro to Yosemite 10.10.5 from 10.7.5. The ability to use my computer keyboard is imperative because I compose, change and build new tracks on flights to Asia on a regular basis (and yes, I have an external midi controller at home where it belongs). These tracks are then saved and access from my cloud into my recording studio in NYC. Not being able to use the mac keyboard while traveling will basically stop my creative process while overseas (60% of the time) and make this software far less valuable. And considering I have over 700 projects in Ableton Live 9 Suite, I am not feeling very happy right now!

    This is a feature that worked successfully in prior versions of  mac OS X and should have been regression tested and flagged as an error. Is anyone at Ableton support looking into this problem?

    Thank you in advance for your reply.

    5 months ago | 0 comments
  • Music Person
    contribution
    2 answers
    4 votes received
    2 votes

    Ableton staff,

    Thanks for a response. However, the problem does exist and should be corrected. OS X --> System Preferences --> Keyboard as explained by Mschiff (above 9 months ago), does not correct the issue. The OS X --> System Preferences --> Keyboard repeat key feature has been apart to the operating system for quite sometime, this is not a new feature. and, it was working quite well with Live 9 suite prior to Maverick. As I mentioned I was using 10.7.5 until last week and it was working fine. Only after I started the process of upgrade verification on a mac mini and then a macbook pro (from OS X 10.7.5 to 10.10.5 and  Live 9 Suite 9.1.2 to 9.6) did I hit this issue.

    I am not here looking to place blame, I am here looking for a solution. A repeatable, viable let's getting this one off the list solution. The feature in OS X as described by Apple is working the same as it has always worked. Unfortunately, at this time it is Live 9 that is now having an issue while using the mac keyboard for midi input. Please help us.

    Thank you

    5 months ago | 0 comments
  • Eppe
    contribution
    99 answers
    129 votes received
    1 vote

    Sounds like your 'A' key is broken. Maybe you can take it out to see if somethings stuck underneath it or something?

    4 years ago | 0 comments
  • muaB
    contribution
    3 answers
    3 votes received
    1 vote

    Ah yes- cold be the cause- but its the same with all the keys...

    It worked just well, last month or so. 

     

    But soon I will re-install live, if this doesn´t help, I think its a hardware issue...

    4 years ago | 0 comments
  • mfrazer1989
    contribution
    1 answer
    1 vote received
    1 vote

    I'm having the same issue. Any time I hold down a key, a get an almost arpeggiated sequence of notes. Keyboard's fine. And I just installed Live, so this shouldn't be an issue.

    4 years ago | 0 comments
  • Eppe
    contribution
    99 answers
    129 votes received
    1 vote

    That's really strange guys, I'm guessing you don't have a MIDI keyboard/controller? Maybe you can borrow one from someone to see if this also happens with a MIDI keyboard (or take your laptop to a music store and try one out)? If it doesn't happen with a MIDI keyboard that would be a solution, there are cheap ones out there, which are nicer to play than a laptop/computer keyboard anyway :)

    4 years ago | 0 comments
  • Joey Miglio
    contribution
    2 answers
    2 votes received
    1 vote

    i still have this issue if anyone has an answer

     

    1 year ago | 0 comments
  • f1canada
    contribution
    1 answer
    1 vote received
    1 vote

    Same problem here, macbook pro for what its worth.  Seems note repeat is always on, and if turned off, it only plays a single hit.  Any help is appreciated.

    1 year ago | 0 comments
  • mschiff
    contribution
    4 answers
    4 votes received
    1 vote

    This is happening to me as well.  Also using a Macbook pro.  It is directly tied to the operating system key repeat function.  When I disable key repeats, the note is triggered once and there is no key-off trigger.  If I enable key repeats but with a slow speed, a held key produces slow, repeated triggers.  If I increase the speed of key repeats for the system a held key will produce fast, repeated triggers.

    This is a huge usability issue for me.  My laptop keyboard was the my main method of entering midi data.

    Update: I have fully uninstalled and reinstalled Live but the issue persists.  I am using a very new laptop with no hardware issues.

    1 year ago | 0 comments
  • mschiff
    contribution
    4 answers
    4 votes received
    1 vote

    I have also tried installing the Live 9 trial to see if the issue would be resolved, but it is not.

    Resolution: As a last ditch effort I soft restarted my laptop and the issue went away.

    1 year ago | 0 comments
  • xuichip
    contribution
    1 answer
    1 vote received
    1 vote

    Same problem for me..
    On a new Macbook Pro.

    1 year ago | 0 comments
  • mschiff
    contribution
    4 answers
    4 votes received
    1 vote

    Ableton Staff,

    This is very clearly a bug. You reference the key repeat detail that I identified 9 months ago. This is *not* a solution to the problem. It was merely a detail I hoped would be used to solve this problem. Though the MIDI repeat pattern is tied to key repeat functionality, disabling key repeat is *absolutely not* a viable solution. I understand that Answers may not be the proper place to go through this, but I feel as though you are brushing off the issues we are experiencing. If you can provide me a human contact with support, I will gladly reproduce this issue with them, so we can stop pretending nothing is wrong.

    5 months ago | 0 comments
  • mschiff
    contribution
    4 answers
    4 votes received
    1 vote

    Music Person and others,

    I've had a productive conversation with Support today. They are aware of this and are actively working on a solution.  If anybody else is dealing with this, please call support directly. They will know what you are talking about, and it will help drive resources to our issue (+1-646-205-9568)

    5 months ago | 1 comment
  • [daw] Ableton staff
    contribution
    206 answers
    254 votes received
    0 votes

    Hi Music Person, 

    Please note that Answers is a place where users are helping other users, for any support inquiries, please get in touch with our support via the contact form right here: 

    https://www.ableton.com/en/help/contact-support/

    Regarding the actual question, this is something we have heard a few times before and it seems to be rather an OSX than a Live bug.

    In most cases this was connected to the Key Repeat settings in the OSX system preferences -> Keyboard. 

    Best, 

    daw

    5 months ago | 0 comments
  • [daw] Ableton staff
    contribution
    206 answers
    254 votes received
    0 votes

    Again, if you are looking for help on a technical issue with Live, please contact our support staff, Answers is not an official support platform. 

    As indicated by your post as well, there might have been internal changes between OSX versions, but at this point we are not aware that this is a bug with Live itself. 

    If you still feel it is, please get in touch with our support and if we can find a reproduction scenario we will sure file this as a bug. 

    Thanks, 

    daw

    5 months ago | 2 comments

You need to be logged in, have a Live license, and have a username set in your account to be able to answer questions.

Answers is a new product and we'd like to hear your wishes, problems or ideas.