Authorization/De-authorization

Hello ... Have question in to Ableton support and waiting on answer.  

I bought an 8-core system to replace my G5.  G5 has Live Suite 8.2 authorized.

I'm already at my authorization limit since also have two other laptops.  Want to 'de-authorize' G5 since planning on getting rid of & authorize Suite on 8-core.  Is this something I can do on my own or do I need Ableton's help ?  Anxious to get everything transferred over and up an running on new system.  Thanks for any assistance. 

Cheers,

XISIX

20 followers

scarixix 2 years ago | 0 comments

2 answers

  • ShelLuser
    contribution
    58 answers
    91 votes received
    2 votes

    You cannot "de-auth" something with Live. What you can do is send an e-mail to "authorize@ableton.com" and explaining what you said above. Then they can grant you an extra authorization.

     

    2 years ago | 0 comments
  • c.randall.warren
    contribution
    2 answers
    4 votes received
    2 votes

    Does anyone know how it works if I simply want to replace the harddrive in a computer or do a clean install? Is there an authorization file somewhere that I can back up?

    I've had issues in the past with software/drivers, etc where the only strategy left is to re-install the OS and everything with it... It seems like two licenses won't last anyone very long in this day and age of constantly upgrading computers.

    4 months ago | 0 comments

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